We run boutique hotels,
so you don’t have to.
Nestara sets up, runs and grows independent hotels and resorts in British Columbia. Your hotel keeps its name. We take care of the rest.
Your name stays the star. Ours sits quietly underneath.
Three ways we work with you
Start with Create, Operate, or both. Every hotel we run also joins the Nestara collection.
Create
We set it up.
Brand, website, systems, team and launch. You only pay for what your hotel needs.
Operate
We run it.
Daily leadership of your hotel: pricing, marketing, guest experience, staff and reporting.
Collect
We connect it.
Your hotel gets its own page on Nestara.com and access to Nestara members.
Create: build your plan
Tick what your hotel needs and skip what it already does well. Your starting fee adds up as you go.
Systems + standards
Systems setup, standards and training.
Complete setup
Full brand package, website, systems setup, and standards/training.
Planning
Brand
Website
Systems and standards
Photos
People
Simple payments. 50% to start, 25% halfway, 25% at launch.
Extra costs are yours, with no markups. Software, insurance, virtual assistants and any other expenses are paid by the owner, at cost.
Clear prices. In CAD, before GST, for hotels of 15 to 50 rooms.
Operate: we earn more only when you do
Of total revenue, paid monthly. The management rate is fixed at 5%.
A floor for quiet seasons, settled once a year.
15% of profit above the profit target we agree on together. If that agreed target is not exceeded, there is no performance fee.
Who does what
Our fee pays for Nestara’s leadership. The people, tools and supplies that do the daily work are paid from your hotel’s own account, and we manage all of it.
- Oversee your general manager and every department
- Set the yearly plan and budget with you
- Your general manager’s salary
- Set the pricing strategy
- Oversee your rates every day
- Pricing software
- A revenue manager, if the hotel needs one
- Manage how you show up on Booking.com, Expedia, Airbnb and Google
- Booking site commissions
- Channel manager software
- Write the marketing plan
- Approve every campaign
- Track the results
- The marketer, freelancer or agency who does the work
- Ad spend
- Photo and video shoots
- Set the service standards
- Lead how reviews are answered
- Run quality checks
- Front desk and guest messaging staff or VAs
- Guest amenities
- Plan staffing, schedules and training
- Hire for every role
- Manage performance
- All wages, benefits and payroll costs, including VAs
- 20% of first-year salary for each new hire
- Choose suppliers and negotiate prices
- Coordinate repairs and maintenance
- Repairs and contractors
- Utilities, laundry, linens and cleaning supplies
- Food and drink stock
- A monthly report on revenue, costs and profit
- Oversee the books and the budget
- Bookkeeper and accountant
- Card processing and bank fees
- Keep licences, inspections and safety checks on track
- Licence and inspection fees
- Insurance
- Choose, set up and manage every system
- Software subscriptions: reservations, pricing, messaging and accounting
- Your page on Nestara.com
- Access to Nestara members
- Nothing, it’s included
The simple rule: we lead, and your hotel pays for the people and things that do the daily work. Nothing is marked up, and none of it is added to our fee.
More revenue.
More of your time back.
What could a 20% revenue increase mean for your hotel? Compare the revenue, our management fee, and the time you put in. Make the example your own.
Complete the highlighted fields with valid numbers to update your comparison. If a field is inside “Time value & minimum fee”, open it to review.
Side by side
Annual figures · CADSwipe the table to compare
| Measure | Self-managed | With Nestara |
|---|---|---|
| Annual revenue | $1,000,000 | $1,200,000+20% projected |
| Nestara management fee | $0 | −$72,000 |
| Revenue after management feeBefore other hotel costs | $1,000,000 | $1,128,000 |
| Your time each yearBased on 52 weeks | 780 hrs | 104 hrs |
| Estimated value of your time | $58,500 | $7,800 |
At $75/hour · opportunity value
Management fee: the higher of 5% of projected revenue ($60,000) or $72,000/year. The annual minimum applies in this example.
Performance fee: 15% of profit above your agreed profit target. This is calculated separately and is excluded from the revenue comparison.
At these settings, revenue needs to rise by 7.2% to cover the management fee alone.
Illustrative projection using an adjustable revenue uplift, starting at 20%. Revenue figures are before hotel operating costs, the 15% performance fee on profit above the agreed target, Create setup fees and taxes. Higher sales may add operating costs. Time figures are owner estimates; the value of time is an opportunity value, separate from hotel income. Actual results vary.
Your hotel, a Nestara House
Every hotel we run joins the Nestara collection from day one. Your name stays front and centre. Ours sits quietly beneath it, on your website, your booking listings and a small plaque at the door.
Simple, fair terms
The minimum length of our agreement.
You approve the yearly budget. We run the hotel within it.
Guest payments go straight to your hotel’s account.
If we miss the agreed target two years in a row, you can leave at no cost.
How we start
We walk the property with you and hear your goals.
Only what your hotel needs, with every price shown.
50% to start, and your launch date goes on the calendar.
Let’s walk it together. info@nestara.com·+1 778 858 4942